Privacy Policy

At JOY Maldives Pvt Ltd & Island Kingdom Hospitality LLC - FZ , we are committed to safeguarding the privacy and personal information of our customers. This privacy policy outlines how we collect, use, and protect your data when you use our services.
JOY Maldives Pvt Ltd (Company Registration No: C08682019), a licensed travel and hospitality service provider in the Maldives, and Island Kingdom Hospitality LLC - FZ (Formation No: 2310298), a licensed hospitality service provider in Dubai, work together to enhance travel services for clients worldwide. JOY Maldives’ owners have invested in Island Kingdom Hospitality LLC - FZ to gain access to advanced global technologies and improve client convenience. JOY Maldives’ domain and email serve as authorized channels for formal communication on behalf of Island Kingdom Hospitality LLC - FZ.

1. Collection and Use of Personal Information: We may collect personal information from you when you make a reservation, sign up for an account, or engage with our services. This information may include your name, contact details, payment information, and other relevant data necessary to provide you with our travel services. We use this personal information for various purposes, including processing reservations, communicating with you about travel arrangements, personalizing your experience, and improving our services and website functionality.
2. Use of Cookies and Data Storage: We use cookies and similar technologies to enhance your browsing experience and improve our website's functionality. Cookies are small text files stored on your device when you visit our website. They help us analyze website traffic, remember your preferences, and provide you with tailored content and advertisements. By using our website, you consent to the use of cookies as described in our Cookie Policy. You can adjust your browser settings to manage or disable cookies, although this may impact your experience on our website.
3. Data Sharing and Third Parties: We do not sell your personal information to third-party companies. However, we may share aggregated and anonymized data regarding customer behavior and trends for business purposes. We may also engage trusted third-party service providers to assist us in delivering our services, and they have access to personal information as necessary to perform their functions on our behalf.
4. Data Security: We take the security of your personal information seriously and implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. However, we cannot guarantee absolute security due to the inherent risks of transmitting data over the internet or electronic storage.
5. Confidentiality of Personal Data: We treat personal data, such as passport details, as highly confidential and handle it with the utmost care. Access to this information is restricted to authorized personnel only, and it is stored securely in compliance with applicable data protection laws.
6. Compliance with Laws: We comply with applicable data protection and privacy laws in the jurisdictions where we operate and may disclose personal information if required by law or in response to a valid legal request.
7. Your Rights and Choices: You have the right to access, update, or delete your personal information stored with us and may also have the right to object to or restrict certain data processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the contact details provided.
8. Changes to the Privacy Policy: We reserve the right to update or modify this privacy policy from time to time, and any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.
If you have any questions or concerns about our privacy policy or data practices, please contact us at sales@joymaldives.com
By using our services, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.
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